Overview of IBT: No. 1 BPO Company in Middle East
IBT sets new benchmarks in business process outsourcing by fusing next-generation technology with deep sector expertise. For over sixteen years, our teams have empowered banks, retailers, government entities and global enterprises in the UAE and across the Middle East, delivering measurable growth and resilience.
We Build Success With Every Partnership
IBT: No. 1 BPO Company in Middle East
IBT's
Snapshots
Years of Experience
trusted clients
SUCCESSFULLY PROJECTS
skilled Specialist
Our Mission
To deliver innovative outsourcing and digital solutions that enhance efficiency, elevate customer experiences and enable businesses to scale, transform and succeed globally.
Our Vision
To become the most trusted global BPO and digital transformation partner, recognized for excellence, innovation, reliability and measurable business impact.
Our Values
Driven by integrity, innovation, agility, customer focus, we value collaboration, accountability & deliver consistent results and long-term partnerships.
Why Choose IBT?
- Consistently ranked as the No. 1 BPO company in the region.
- Proven track record with Fortune 500 and public sector leaders.
- 2000+ multilingual professionals delivering 24/7 support.
- Trusted for exceptional service, reflected in 97% customer satisfaction and 100M+ annual interactions.
